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Audicus Hearing Aids Review: Are They Right for You?

Updated for December, 2021

Key Takeaways

  • Five models to choose from.
  • Low cost compared to other hearing aid brands.
  • Monthly membership offers helpful benefits.
  • Everything can be done online.
  • Very few in-person options.

Why You Can Trust Our Expert Review

Our experts independently research and recommend products we believe provide value in the lives of our readers. We’ve spent collectively more than 5,000 hours conducting in-depth research on hearing aids. Throughout this process, we did the following:

  • Engaged in ongoing independent research
  • Consulted with independent audiologists
  • Consulted with geriatric care experts
  • Mystery shopped the brands
  • Surveyed hundreds of hearing aid users
  • Tested various models of hearing aids
  • Interviewed experts in the field
  • Read thousands of verified customer reviews from trusted third parties such as Better Business Bureau and Consumer Reports

Why Audicus Is One of Our Top Picks

Audicus made the list in our best hearing aids review because it offers both affordability along with premium technology and functionality. We like that Audicus offers a range of hearing aids at different price points and varying levels of sophistication. Another standout feature of Audicus is its Membership Plan, which comes with audiologist support, an unlimited warranty, free cleanings, and more.

Pros and Cons of Audicus Hearing Aids

Pros

  • High consumer ratings
  • Easy buying process
  • Membership with useful benefits
  • Advanced technology
  • Bluetooth connectivity
  • Rechargeable hearing aids
  • Sleek design
  • Affordable maintenance plan
  • 45-day free trial

Cons

  • No in-person options
  • Health factors might get overlooked without an in-person consultation
  • Need to send hearing aids off for repairs
  • Accessories are not covered by warranty

Audicus Hearing Aid Reviews

Audicus Dia II

Audicus Dia II
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Audicus Dia II
  • Cost: $998 per pair
  • Type of Hearing Aid: Behind the ear (BTE)
  • Type of Hearing Loss: Mild to moderate
  • Rechargeable Battery? No
  • Bluetooth Streaming? No

This is a BTE model that covers mild-to-moderate hearing loss. People with mild hearing loss tend to hear low pitches and “that’s why the behind-the-ear type is so popular,” said Kirsch. “It keeps the ear open for natural hearing in low pitches.”

The Dia II is the most affordable hearing aid from Audicus. It adapts to your environment and helps filter out background noise so you can focus on speech. However, it is not water-resistant, so users should be cautious using them near water.

Audicus Aura

Audicus Aura
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Audicus Aura
  • Cost: $1,398 per pair
  • Type of Hearing Aid: Completely in canal (CIC)
  • Type of Hearing Loss: Mild to moderately severe
  • Rechargeable Battery? No
  • Bluetooth Streaming? No

The Aura are small CIC hearing aids that are practically invisible. As the smallest hearing aid from Audicus, it uses an ergonomic shape to sit completely in your ear canal.

Although the Aura promises a discreet look, those with dexterity problems may want a larger model, as the tiny Aura can be difficult to maneuver. Also, the Aura is not water-resistant.

Audicus Clara

Audicus Clara
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Oticon CROS
  • Cost: $1,398 per pair
  • Type of Hearing Aid: Receiver in canal (RIC)
  • Type of Hearing Loss: Mild to severe
  • Rechargeable Battery? Yes
  • Rechargeable Battery? Yes

Clara is the most popular hearing aid from Audicus. An RIC hearing aid that treats mild-to-severe hearing loss, the Clara is the least-expensive Audicus hearing aid that offers Bluetooth streaming.

However, in order to access Bluetooth streaming, users must first purchase a Bluetooth remote, which costs $349. The remote allows the user to connect their Clara hearing aids with any device that has a Bluetooth output. Like a normal remote, the Bluetooth remote lets the user control volume as well as set custom sound settings. It is also the least-expensive water-resistant option from Audicus.

Audicus Wave

Audicus Wave
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Audicus Wave
  • Cost: $1,798 per pair
  • Type of Hearing Aid: RIC
  • Type of Hearing Loss: Mild to moderate
  • Rechargeable Battery? Yes
  • Bluetooth Streaming? Yes

The Wave is an RIC model that covers mild to severe hearing loss. These include Bluetooth so you can listen to TV shows, music and podcasts, as well as make phone calls with your smartphone, all through your hearing aids.

The Wave hearing aids are also rechargeable so you don’t have to worry about changing the batteries. It is the least-expensive hearing aid from Audicus that includes both Bluetooth streaming and a rechargeable battery option. It is also water-resistant.

Audicus Spirit

Oticon Siya
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Audicus Spirit
  • Cost: $2,798 per pair
  • Type of Hearing Aid: RIC
  • Type of Hearing Loss: Mild to severe
  • Rechargeable Battery? Yes
  • Bluetooth Streaming? Yes

This hearing aid has all the bells and whistles and is also the most expensive model. It’s an RIC style and covers mild to severe hearing loss.

These hearing aids are equipped with Bluetooth and are rechargeable and can be controlled with a smartphone app as well as adjusted from afar by an audiologist.

Audicus Hearing Aids: Key Factors to Consider

  • There are five different models to choose from. Audicus offers five models of hearing aids to help people with moderate to severe hearing loss in a variety of different environments. Some models come with Bluetooth connectivity and are rechargeable.
  • Cost is low compared to other hearing aid brands. The low end of Audicus hearing aid models is the Dia at $998 per pair. At the high end, Audicus Spirit hearing aids cost $2,798 per pair.
  • The monthly membership offers helpful benefits. Audicus offers a monthly membership as an alternative to paying the entire cost upfront, which is valuable for the budget-focused.
  • The maintenance plan helps extend the life of your hearing aids. For $12 per month, you can sign up for an Audicus Care Subscription and receive batteries, domes (the covering of the hearing aid that sits inside your ear), earwax guards, retention guards, cleaning wipes, and a cleaning brush each month.
  • You can do everything online. Audicus has made the whole process of choosing the right hearing aids easy for individuals to do online, with phone support, if needed. We spoke to several Audicus representatives and found them knowledgeable and helpful. The ability to purchase hearing aids or get a hearing test online can make it easier for prospective customers to remedy hearing issues quicker, since most people wait seven years from first noticing they have a hearing problem to finally getting their hearing checked, says Stephen Kirsch, AuD, an audiologist in Santa Monica, California.
  • Very few in-person options. Audicus has only three locations in the United States. You can arrange for a telehealth meeting with an audiologist or schedule an online hearing test, but you may miss the benefits of personal attention from a trained professional who will check your ears, give you a thorough hearing test, and consider your unique lifestyle and preferences. “I usually spend about an hour talking about a patient’s needs,” said Sharzhad Cohen, AuD, an audiologist in Sherman Oaks, California. “Are they professionals or do they stay at home? Some like Bluetooth, some don’t. Some want remote control and others don’t. In that one hour, I spend time getting to know the patient and their lifestyle so I can determine what device would be easiest to use.”

Other Factors to Consider When Buying Audicus Hearing Aids

  • App controls: The Spirit model can be synced with the Audicus app to customize settings and allow for remote adjustments by an audiologist.
  • Warranty: Audicus provides a 12-month warranty, which covers manufacturing defects. However, accessories are not covered.
  • Battery life: Batteries typically last seven to 10 days, according to an Audicus representative.
  • Accessories: A storage case, cleaning brush, UV dry box (for sanitizing), clips (that connect hearing aids to clothing), wipes, and power packs can be purchased. Also available is a classic remote to control the Clara and Dia II.

Audicus Customer Reviews

“I will say the sales team & the audiologist that I dealt with were awesome. However, both my customer service rep and her supervisor made my experience with Audicus very unappealing. They have a good product but the customer service department is very bad and actually get an attitude with customer.”
— Verified customer (review from BBB)

“Audicus is GREAT!! I am still using a hearing aid purchased from Audicus over 5 years ago! My story: I have Meniere’s Disease, an inner ear disorder that causes a “bell-curve” shaped hearing loss in one ear, plus tinnitus and occasional vertigo. So I need an aid that can be digitally adjusted for my specific bands of loss, not just an amplifier. This one has been perfect from the start! It does help with tinnitus as well, since I hear more of real sounds, not so much of the tinnitus. Having done thorough research, I find Audicus is still the low-cost, high-quality leader in digitally adjustable hearing aids. They’ve always been quickly responsive when I’ve emailed or called. I’m about to order a new aid from Audicus right now!”
— Verified customer (review from BBB)

“Sales was terrific, of course, the support is horrible. Will not return calls promptly. We are not given updates as to when the repaired hearing aid will be returned. Do not recommend this company based on our experiences.”
— Verified customer (review from BBB)

Cost of Audicus Hearing Aids

If you’re looking for the best cheap hearing aids, you might already know that compared to other brands of hearing devices, Audicus models are affordable. For example, the behind-the-ear Dia model is $998 per pair. Hearing aids made by Eargo, on the other hand, cost $2,950 per pair; a pair of Lively hearing aids are $1,450 and Starkey hearing aids are about $3,098 per pair.

Customers can pay the whole cost upfront or choose a monthly payment plan. Additionally, Audicus partners with Affirm, a credit provider, so eligible customers can receive financing for their hearing aids. Most insurance policies do not cover the cost of hearing aids, so this option is helpful. Signing up for membership is another way to pay.

Audicus Membership

An alternative to purchasing Audicus hearing aids outright is to pay a monthly membership fee that spreads out the cost over time and includes other benefits. If you go this route, you pay a $100 sign-up fee and then choose one of three membership levels that offer the following:

  • Support from audiologists over the phone
  • Free hearing aid cleanings
  • Loss and damage insurance
  • Replacement hearing aids every 18 months
  • Membership can be canceled at any time

How We Reviewed Audicus Hearing Aids

We reviewed Audicus hearing aids using the following criteria:

  • Price
  • Audiologist care
  • Warranty
  • Customer satisfaction
  • Customer service
  • Features such as Bluetooth capability and rechargeable batteries
  • Comfort and fit
  • Reliability

Bottom Line

Audicus offers a variety of reasonably priced hearing aids that can improve hearing for certain individuals. A stand-out Audicus attribute is how easy they’ve made the buying process for customers and the support they offer along the way, from the initial hearing test to the final purchase—and after. However, add-on services cost extra. If you’re looking for the most inexpensive hearing aid, Audicus likely won’t be for you. But if you’re searching for affordable hearing aids with a mix of functionality to suit your needs, Audicus may be a good fit.

FAQs

How long do Audicus hearing aids last?

Audicus hearing aids last about five years if properly cleaned and maintained.

Are Audicus hearing aids covered by insurance?

Hearing aids are not typically covered by insurance. Audicus offers a protection insurance plan for $12 per month for 24 months that covers repairs, cleaning and a replacement if hearing aids are lost.

Is Audicus a good hearing aid brand?

All indications point to yes. Audicus has been in business since 2010, and it has high ratings from Consumer Affairs and the Better Business Bureau. Its hearing aids are FDA-approved and online reviews are mostly positive.

Are Audicus hearing aids FDA-approved?

Yes

Is an Audicus membership worth it?

If having peace of mind about getting the support and maintenance you need for your hearing aids is important to you, and you like the idea of getting a new pair of hearing aids every 18 months, then yes. If you find it’s not worth it, you can cancel your membership at any time.